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Orchid MoveMex Enterprises® operated by Orchid MoveMex Enterprises, LLC and its operational affiliate OMME Relocation SA de CV

1. GLOBAL PRIVACY STATEMENT

Orchid MoveMex Enterprises is committed to protecting the personal information of its clients, relocating employees, prospects, partners, and third parties in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), while also considering international data protection standards applicable to international moving and relocation services.

We recognize that the nature of global mobility services involves the processing of personal information across multiple jurisdictions. Therefore, we implement reasonable protection, confidentiality, and security practices.

2. PERSONAL DATA PROCESSING POLICY

Scope

This policy applies to:

  • Individual clients

  • Corporate clients

  • Relocating employees

  • Legal representatives

  • Logistics partners

  • Suppliers

  • Prospects

Data Processed

We may process:

  • Identification and contact information

  • Immigration documentation

  • Moving inventories

  • Logistics data

  • Tax and payment information

  • Regulatory documents

  • Operational communications

3. PURPOSES OF PROCESSING

Personal data is used for:

  • Provision of moving and relocation services

  • National and international logistics coordination

  • Customs and regulatory compliance

  • Payment management and invoicing

  • Operational communications

  • Insurance management and claims handling

  • Quality control

  • Legal compliance

  • Risk management

  • Continuous improvement

4. INTERNATIONAL DATA TRANSFERS

Due to the international nature of our services, personal data may be transferred to:

  • International agents

  • Shipping lines and airlines

  • Customs brokers

  • Authorities

  • Logistics companies

  • Warehouses

  • Insurance providers

  • Corporate clients

  • Technology service providers

Transfers are carried out only when necessary to execute the service or comply with legal obligations.

5. LEGAL BASIS FOR PROCESSING

Processing is based on:

  • Contractual execution

  • Legal obligations

  • Legitimate interest

  • Consent, where applicable

6. INFORMATION SECURITY

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, or improper disclosure.

7. DATA RETENTION

Personal information is retained for as long as necessary to comply with:

  • Contractual obligations

  • Regulatory requirements

  • Tax obligations

  • Audits

  • Legal defense

8. DATA SUBJECT RIGHTS

Data subjects may exercise their ARCO rights (Access, Rectification, Cancellation, and Opposition) by submitting a request to:

info@orchidmove.com

9. COOKIES AND DIGITAL TECHNOLOGIES

The website may use cookies for operational purposes and to enhance user experience.

10. UPDATES

This policy may be updated from time to time and will be available on the website.

11. INFORMATION SECURITY STATEMENT

Orchid MoveMex maintains reasonable security controls aligned with international mobility industry practices, including:

  • Controlled access to information

  • Confidential handling of files

  • Protection of sensitive documentation

  • Use of secure systems

  • Internal confidentiality training